Privacy Policy for NutriLife Connect
At NutriLife Connect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how it's used, and the steps we take to safeguard it.
Our Commitment to Your Data Security
Your trust is paramount to us. NutriLife Connect takes your privacy seriously and implements robust measures to ensure that your personal data is handled responsibly and in full compliance with applicable data protection laws. We believe in transparency and want you to understand exactly how your information is managed when you interact with our services.
This policy details our practices concerning data collection, usage, sharing, and storage. By using our website and services, you agree to the terms outlined in this Privacy Policy. We encourage you to read it carefully and contact us if you have any questions.
Information We Collect
Personal Identifiable Information (PII)
This includes information you voluntarily provide to us when you register for an account, subscribe to our newsletter, book a consultation, or fill out a contact form. This may include your name, email address, phone number, physical address, and payment information. We collect this data to provide you with personalized services, process transactions, and communicate effectively.
Non-Personal Information
We automatically collect certain non-personal information when you visit our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us analyze website traffic, understand user behavior, and improve our services. This information is aggregated and anonymized, meaning it cannot be used to identify you personally.
Health and Wellness Data
For our online consultation services, you may choose to provide health-related information, such as dietary habits, fitness goals, medical history, and current health status. This sensitive data is collected with your explicit consent and is crucial for providing tailored nutritional advice. We employ enhanced security measures to protect this type of information, ensuring its confidentiality and integrity.
How We Use Your Information
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Service Provision
We use your personal information to deliver the services you request, such as scheduling online consultations, providing personalized nutrition plans, and processing your payments. This includes using your contact details to send appointment reminders and service-related communications.
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Communication
Your contact information allows us to communicate with you regarding your account, updates to our services, promotional offers (if you opt-in), and to respond to your inquiries. We aim to keep our communications relevant and helpful.
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Improvement of Services
By analyzing non-personal data, we gain insights into user preferences and website performance. This helps us to continually improve our website, services, and user experience, ensuring that NutriLife Connect remains a valuable resource for your wellness journey.
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Legal Compliance
We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the rights, privacy, safety, or property of NutriLife Connect, our users, or others.
Data Sharing and Disclosure
NutriLife Connect does not sell, rent, or trade your personal information to third parties. We are committed to maintaining the confidentiality of your data. However, there are limited circumstances under which we may share your information:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email service providers, analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security and Retention
Protecting Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using secure servers, encryption technologies (like SSL), and access controls to prevent unauthorized access, alteration, disclosure, or destruction of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely dispose of it in accordance with our data retention policies and applicable laws.
Your Rights and Choices
You have certain rights regarding the personal information we hold about you. These include:
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
Deletion
You may request the deletion of your personal data, subject to certain legal exceptions.
Objection and Restriction
You have the right to object to or request the restriction of processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Changes to This Privacy Policy
NutriLife Connect reserves the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
This policy was last updated on October 26, 2023.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
+6620589139Address
99 Ratchadamri Rd, Lumphini, Pathum Wan, Bangkok 10330, Thailand
Our team is available Mon-Fri: 9:00-17:00, Sat: 10:00-14:00 to assist you.